Our Privacy Policy
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How do we collect information?
When you conduct a transaction on our website or sign up to our newsletter, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers. Card data is not stored by Growth & Gratitude directly.
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How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates & news about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How do you use cookies and other tracking tools?
We collect essential cookies during your usage of our site to enable us to
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To provide a great experience for our visitors and customers.
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To identify our registered members (users who have registered to our site).
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To monitor and analyse the performance, operation and effectiveness of our platform through Wix.
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To ensure our platform is secure and safe to use.
Can I remove my data?
If you don’t want us to process your data anymore, please contact us at growthandgratitudestudio@gmail.com. We will remove any data from our platform if requested should you no longer wish to make use of our services. Please note that for relevant record keeping some data will still be kept for the duration stated necessary for financial records in line with industry standards.
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Information Collected in person
All information collected in person regarding your health & Wellbeing, such as but not limited to, our intake forms & health Questionaires or feedback forms are stored in a secure manner under password protection & or locked cabinets depending on the method the information has been collected.
We are required to obtain & note certain information regarding any sessions as part of our services that help us to provide a high level of care. This information is kept private & is not shared with anyone unless it is required by local authorities following a formal request. In such event, you will be informed that your data & any session notes are being accessed in this way & of the authority that has requested this information providing we are able to do so.
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Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at growthandgratitudestudio@gmail.com